F2 offers a global view of your customer base that is filtered according each user’s needs. For example a salesperson can see all their customers (active and dormant). Vehicle sales managers can see what deals are on the go, service staff can view customers due for service, no shows, etc.
No other system offers power over your database like F2.
All staff have fast access to customer information resulting in a very personal and professional customer experience.
Proactive CRM such as e-mail, phone, letter, SMS etc is delivered by F2‘s follow up schedules, diary and marketing mine.
At the click of a button, customer segments can be dropped into the salesperson’s diary, sent emails, text messages, or merged into letters.
Follow up is automated through schedules attached to deals and service jobs, setting up customer communication well into the future. These communications in turn feed into the diary, e-mail or letter systems keeping your dealership in the mind of the customer and ensuring they return again and again…
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